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Columnist Independent perspectives on the ideas and institutions shaping everyday life.

Independent publication

Culture

The Institutions That Remember

Archives do more than preserve the past. They protect organisations from repeatedly forgetting themselves.

The Institutions That Remember

Institutional memory is not nostalgia. It is the ability to recognise an old problem when it returns wearing contemporary language.

Archives, long-serving staff and well-kept records slow the cycle of rediscovery just enough for judgment to improve.

The organisations that learn are usually the ones that made remembering someone’s actual job.